Privacy Policy

Santher recognizes the importance of protecting the privacy of all its website users, customers, and others involved in its services. We bring here information about how we collect and use your personal data when you access our website. We will never sell your data, nor will we allow third parties to have access to your data without proper authorization, as we clarify in this policy.

If you are a Santher customer, please check our Customer Privacy Notice for more information about the collection and use of your personal data in our activities and services.

Our policy

Who are we?

SANTHER – FÁBRICA DE PAPEL SANTA THEREZINHA SA, is a Brazilian company registered with the CNPJ (Brazilian company identification number) under nº 61.101.895/0001-45 and headquartered at Rua Aracati, nº 275, CEP 03630-900, in São Paulo – SP.

What data do we collect?

We collect your personally identifiable information and contact details as you fill in the appropriate fields on our website to use its functions: name, email, telephone, as well as the company you are linked to. In addition, we also collect communications made with us.

In addition to this information that we access, our website also automatically collects connection data with your device, such as IP number and logical port, as well as information about your browsing behavior on the website through cookies (see below).

If you want to apply for job vacancies and submit your resume through our website, you will be redirected from the santher.com.br domain to the VAGAS.com website, which, through their own applications, will collect and use personal information data in accordance with their own privacy policies.

If you use our suggestions and complaints portal, which is an exclusive channel to denounce practices that are in disagreement with the company’s values, or suggest improvements for the company, you will also be redirected from the Santher.com.br domain to the IAUDIT website, responsible for the management of the portal, where personal data will also be collected and used in accordance with the company’s own privacy policies.

We recommend that you check the privacy policies provided when using the third-party features linked to our website.

How do we collect your data?

Personal identification and contact information of the users is collected only upon contact via the “Contact Us” section.

Other information is collected automatically by simply accessing and browsing our website, even through cookies (see below).

For what purposes do we use your data?

We collect personal identification and contact information data from users for the purposes of communicating with you and returning your contact. This data will be kept with us for as long as necessary to fulfill these purposes.

We keep records of all accesses to the website for a period of 6 months after collection, as required by the Marco Civil da Internet (Brazilian Law nº 12.965/2014).

What are the cookies used?

When you access our website, your computer receives certain “cookies”, that is, text files through which certain information is automatically collected and stored by us and companies we work with.

Our website uses cookies for the following purposes:

Functionalities: we use our own cookies to collect data from your device and system in order to keep you connected and so that the website is presented in the most appropriate and optimized way for your viewing – these cookies expire in 03 (three) months, and we only have access to unidentified data.
Analytics: we use third-party cookies and metatags (e.g. Google Analytics) to analyze your behavior as a user of our website and its performance, so that we can identify underused links, navigation difficulties, unfriendly functions, among other problems, to verify and improve our customers’ experience on our website – these cookies expire in 02 (two) years and we only have access to unidentified data, which is sufficient for our analysis.

Your browser can be configured to refuse to receive cookies and has functions to remove them at any time. Check the options and tools available in the respective menu.

How do we store your data?

Your data will be safe on our own servers and those of third parties properly hired by us for hosting and managing the website. We take the necessary precautions to prevent the loss and leakage of your data and we control access to the information we have about you by using appropriate technical and management measures for the sensitivity of the information we control.

Who else has access to your data?

Santher may share the personal data obtained on its website with other companies in its economic group and with third parties, to the extent necessary to achieve the specific purposes of our website, namely:

technology companies responsible for the cookies used on the website.
website functionality management platforms.
hosting platforms, website management and administration.

In the case of using functionalities to apply for job vacancies or the suggestions and complaints portal, you will be redirected to domains of companies contracted to provide these services, which will directly collect the necessary personal data. These third-party companies, which provide special functionality to our website through their own applications, collect and use your personal data in accordance with their own privacy policies. We recommend that you check the privacy policies provided when using these features.

What are my rights regarding the collection and use of my data?

We guarantee the following rights to users in relation to the collection and use of data through our website, in addition to other rights provided for in applicable legislation:

confirmation of the existence of processing of your personal data by Santher.
access to data held by Santher.
the correction of any incomplete, inaccurate, or outdated data.
blocking, deleting, or anonymizing data that is unnecessary, excessive, or treated in violation of the law, and opposing the processing of your personal data in these same situations.
portability of your personal data to another company, to the extent required by official regulations on the subject.
the elimination, when required, of the personal data collected with your consent, in the form of the applicable legislation.
information from public and private entities with which your data was shared.
information about the possibility of not providing your consent and about the consequences of denial, in cases where your data is collected and processed with consent.
the revocation of your consent to the collection and processing of data in these same cases.

Your rights may be exercised by contacting our service channels below.

How might our privacy practices change?

Our policies and practices regarding privacy and data protection are subject to constant review and update to conform to the highest national and international standards and may be changed at any time. Our privacy policies and notices will be updated on our website to reflect such changes and their most recent versions will be posted on this page.

This policy was last updated on June 1, 2022.

How to contact us

For any questions about our privacy policy, the data we hold about you, or any other request or claim regarding your privacy or your rights related to this website, please contact our Personal Data Processing Officer through the following channels:

SANTHER – FÁBRICA DE PAPEL SANTA THEREZINHA SA

A/C Encarregado pelo Tratamento de Dados Pessoais

Dr. Alexandre Cesar Kawakami

E-mail: alexandre.kawakami@santher.com.br

Address: Alameda Joaquim Eugênio de Lima, 424, 9th floor – Jardim Paulista São Paulo – SP, CEP: 01403-000 | Phone: +55 11 3030-0200 – Extension 7982